Synergy Bank Frequently Asked Questions

Banking | Online Banking

Q:	Are my deposit accounts FDIC insured?
A:	Yes! On October 3, 2008, FDIC deposit insurance temporarily increased from $100,000 to $250,000 per depositor through December 31, 2009. A depositor can have more than $250,000 at one insured bank or savings association and still be fully insured provided the accounts meet certain requirements. Individual, joint and retirement accounts are insured separately. For more information, please visit the FDIC Website at www.fdic.gov.
Q:	How do I set up Direct Deposit of my payroll check?
A:	After your account has been opened, you will receive our routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.
Q:	How do I set up Direct Deposit of my Social Security check?
A:	After your account has been opened, you will receive our routing and transit number and your account number. Simply contact us, and have your Social Security Number and account information available. We can assist you in setting up your direct deposit over the phone.
Q:	Can I get information about my account by phone?
A:	Yes! Use our 24-hour Easy-Touch Banking service at (877) 786-6560 to get fast, accurate information on your Checking, Savings, or Certificate of Deposit Accounts any time you need it. Account information is also available by calling our Customer Service Representatives at (866) 650-7421 between 8 AM and 7 PM, Monday through Friday, between 9 AM and 3 PM on Saturday, or between 10 AM and 2 PM on Sunday, Eastern Time.
Q:	Can I do all of my banking with you?
A:	Yes! Thanks to the convenience of direct deposit, ATMs, and Online Banking, everyday banking activities can be performed on your own time. Contact us with questions about your banking needs.
Q:	Can I look at all of my transactions at any time?
A:	Yes! With Online Banking, you have access to your account information 24-hours a day, seven days a week!